Refund Deposit Description This section includes detailed descriptions of the steps involved in the Refund Deposit business process, including: • 1.1 Cash Deposit SA Analysis • 1.2 Determine Refund Amount • 1.3 Distribute Deposit To Satisfy Outstanding Debt • 1.4 Create Transfer Adjustments to involved Service Agreements, Update Deposit SA • 1.5 Create Refund Adjustments for Debit Amount • 1.6 Create Refund Adjustments for Debit Amount • 1.7 Request Issue Check • 1.8 Create and Send Check • 2.0 Request to Change Deposit SA Status to Pending Stop • 2.0.1 Evaluate Cash Deposit Refund Eligibility • 2.1 Update Deposit Status to Pending Stop • 2.2 Review all Account's SA(s) • 2.3 Update Deposit SA Status to Stop • 2.4 Calculate Deposit Interest and Apply to Deposit SA SA(s) • 2.5 Create Sync-up Adjustment • 2.6 Request to Change Deposit SA Status to Stop • 2.7 Request to Generate and Freeze Final Bill Segment • 2.8 Generate and Freeze Final Bill Segment • 2.9 Request to Complete Final Bill Segment • 3.0 Deposit Refund Method • 3.0.1.0 Distribute Deposit to satisfy outstanding debts • 3.0.1.1 Update Bill Status to Complete • 3.0.1.2 Create Adjustment to Refund Deposit • 3.0.1.3 Update Deposit SA to Status Closed • 3.0.1.4 Write Down Deposit Amount • 3.0.2.0 Create To Do • 3.0.2.1 Analyze Outstanding Debt and Deposit Amount • 3.0.2.2 Distribute full Deposit amount to satisfy Outstanding Debts • 3.0.2.3 Process Transfer Adjustments from/to all involved SA(s) • 3.0.2.4 Request to Create Refund Adjustment for Debit Amount • 3.0.2.5 Create Refund Adjustment for Debit Amount • 3.0.2.6 Request to Change Deposit SA to Status Closed • 3.1.2.8 Update Deposit SA to Status Closed