See Refund Deposit Page 1 on page 2-2 for the business process diagram associated with this activity.Actor/Role: CC&BDescription: This process transitions the Deposit SA to a Pending Stop Status. It can be initiated manually and automatically.Manually: After a CSR requests a change of the Deposit SA Status to Pending Stop, the system updates the Deposit SA Status to Pending Stop.Automatically: For all the Deposit SA(s) identified as eligible for full refund, the System automatically changes the Deposit SA status to Pending Stop. This is a part of the Deposit Refund Background process. At this time, Deposit Service Agreements are ready for Stop processing.
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