Detailed Business Process Model Description : Refund Deposit Description : 3.0.2.4 Request to Create Refund Adjustment for Debit Amount

3.0.2.4 Request to Create Refund Adjustment for Debit Amount
See Refund Deposit Page 2 on page 2-3 for the business process diagram associated with this activity.
Actor/Role: CSR
Description: If there is a Deposit amount left after distribution to other SA(s)' debt, or the CSR simply decided not to apply the Deposit to debt, then the CSR typically creates an adjustment (s) to release the Deposit amount and send a check to the Customer.

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