Detailed Business Process Model Description : Refund Deposit Description : 1.3 Distribute Deposit To Satisfy Outstanding Debt

1.3 Distribute Deposit To Satisfy Outstanding Debt
See Refund Deposit Page 1 on page 2-2 for the business process diagram associated with this activity.
Actor/Role: CSR
Description: CSR applies part or all of the Deposit Amount to offset other Services Agreements debts. Please note, those SAs must be linked to the same Deposit Class and same Account. This is a manual process and requires a CSR to create a set of Transfer Adjustments between the Deposit SA and another SA(s). The CSR also updates Total Deposit Amount to reflect new Deposit Amount to be held for Customer.

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